Alive and Well



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What to Expect...

Your First Visit
For your first visit, please arrive 10 minutes before your scheduled appointment time to fill out our health history form, which includes your personal medical history, reason(s) for the visit, and a consent to treatment form. Your history form will be reviewed with your therapist in order to establish a plan that meets your needs and health goals, and a health history file/chart will be created for you.1 Your therapist may also complete some orthopedic and/or neurological assessments for the area(s) of concern.
At this point, you will discuss your treatment plan, which includes the areas to be treated, techniques to be used, sheet/towel draping protocol, and addresses possible risks and outcomes while answering any questions you may have.
Finally, you will sign the consent to treatment portion of your health history form to indicate that you are comfortable with the plan.2 Please let your RMT know if you'd like a copy of the history form or consent form that you signed. At any subsequent/return visits to Alive and Well, you will ONLY be asked to sign the consent to treatment form specific to the new therapist IF you've never seen that RMT previously, which will be kept in your health history file/chart with your other forms.

Preparing for the Treatment
Once a treatment plan has been established, your therapist will leave the room to give you time to prepare for the massage. Prior to leaving, your therapist will discuss having you undress to your level of comfort in a manner that is beneficial for the treatment while honouring your privacy. Please note that the draping protocol ensures you will be fully covered by a sheet and/or towels during your session, and only the area being massaged is uncovered. During your session, you will have the opportunity to discuss how your treatment is feeling, and any changes to the plan by yourself and/or your therapist will be agreed upon, as necessary, in order to achieve the best results.

During the Treatment
The therapist will knock before returning to the treatment room, and then will make sure the pillows and towels are in the correct placement to facilitate the effects we are trying to achieve. During the treatment you may talk or remain quiet, whatever you are most comfortable with. It is important, however, to let your therapist know if at any time they are using too much pressure or not enough. You should be able to feel the therapist working with your muscles; if you feel the need to hold your breath or pull away then the benefits of massage are lessened, and you should mention this to your therapist. Communication is key to getting the most benefit out of your experience! Also, please let your therapist know if you are feeling chilled or if you are too warm. If at any time you are not comfortable with the treatment, you always reserve the right to suggest that the therapist make a change for you to be more comfortable, or even end the treatment early. Keeping comfortable and relaxed is an integral part of a massage therapy treatment.

Ending of the Treatment
After your treatment session is over your therapist will tell you that she is leaving the room so that you may get dressed. Please be cautious when getting off the massage table, do not get up too quickly or get dressed too fast (taking your time allows your blood pressure to restore itself). Once you are dressed, the therapist will have either suggested you to meet her in the reception area or to open the door so she can go over homecare suggestions.

Homecare suggestions given to you by your therapist can range from stretch or strengthening exercises to simple but beneficial self-massage and hydrotherapy. This homecare is very important in facilitating a speedier recovery. Please see Hydrotherapy for more suggestions on using ice and/or heat and Stretching for our most commonly recommended stretches.

Payment and Rebooking
Your therapist will provide you with a receipt for your payment at the end of your appointment. She will also add suggestions to your treatment plan on when to return for more appointments if they are necessary. You may book your follow-up appointments at this time, or, at a later time, call or use the online booking feature. It is recommended that you book your appointments in advance to reserve the time that suits you best, and that you try to book at least one additional appointment within 5-10 days after your first massage to really address your concerns. It has been noted in a number of studies that massage therapy had a greater effect when multiple treatments were administered over the course of a few weeks.3
Please see Frequently Asked Questions for more information about bookings, payments, receipts, etc.

Suggestions for Everyone After Every Massage
Feeling sore or stiff is not unusual after any deep tissue work, usually this feeling will decrease in less than 24-hours. We plan for you to have relief from your areas of concern after or shortly after your treatment. Often patients feel the biggest difference within the first 36-hours after your treatment. If you do have any concerns, however, do not hesitate to call. Hydrotherapy applications may help relieve any post-treatment tenderness.

1. CMTBC Bylaws Schedule “D” – STANDARDS OF PRACTICE [section 75] and SCHEDULE “E” – STANDARD FOR PATIENT RECORDS[section 75(c)].
2. CMTBC Bylaws for Consent Standard of Practice.
3. Moyer CA, Rounds J, Hannum JW. A meta-analysis of massage therapy research. Psychol Bull. 2004;130(1):3-18.

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